Enquiry response
Prepare acknowledgement messages, next-step instructions and staff notifications.
Messages after an enquiry, booking or service visit can improve customer experience, but only when they are timely, accurate and lawful. We map lifecycle journeys and build approved communication workflows that avoid spam and duplicated messages.
Prepare acknowledgement messages, next-step instructions and staff notifications.
Help reduce confusion with approved confirmation and reminder workflows.
Create useful feedback, care instructions and legitimate review requests.
Write welcome, retention and educational campaigns for suitable permissioned audiences.
Design concise updates and rescheduling communications with opt-out and provider controls.
Help structure subscriber lists, preference handling, unsubscribe and reporting workflows.
Understand the business, current tools, constraints and realistic opportunities.
Prepare the agreed system and content, implement where authorised and test real use cases.
Review measurable outcomes, maintain appropriate human oversight and refine the workflow.
Only after reviewing how contacts were obtained, the applicable lawful basis and communication preferences. We do not enable unsolicited mass campaigns.
We assess your existing provider or propose a suitable integration. Sending-provider costs and account ownership are handled separately.
Where authorised, Maya's lead or booking outcomes can trigger appropriate follow-up after verification and consent checks.
We can outline an achievable project, third-party costs, permissions and practical next steps. No guaranteed marketing results or unsupported integrations.
Meet Maya & request a consultationFrom £395 setup + from £149/month
Permission-based communications and approved automations.
Or limited one-time work from £1,995
Scope, call/AI usage, third-party costs, VAT treatment and support are defined in your quote. Marketing spend is excluded.