FlowInstant enquiry routing
Notify the right team member when a new request needs attention.
From enquiry to opportunity
Don't let a good enquiry go cold.
When new leads arrive through calls, forms or chat, the next step should be clear. We build lead-management workflows that help teams respond, qualify and follow up without duplicating customer information or spamming prospects.
Free consultation enquiry available. Any live AI demo requires completed integration checks.
Practical deliverables
What we can help you build
Qualification workflows
Ask relevant questions and sort enquiries by agreed service rules.
Follow-up sequences
Create consent-aware email and SMS sequences with opt-out controls.
Consultation booking
Guide eligible leads into the right booking process.
CRM records and statuses
Track opportunities, owners and next actions with access controls.
Conversion reporting
Connect form submits, call outcomes and appointments where attribution is reliable.
Responsible delivery
From idea to useful system
01 · Understand
Review your processes, goals, current tools and the data involved.
02 · Build and validate
Agree scope, develop the solution and test real-world cases, permissions and failure modes.
03 · Run and improve
Document ownership, costs and support; review results and refine approved workflows.
Frequently asked
Questions businesses ask
Can AI guarantee new bookings?
No. It can improve consistency and speed; demand, suitability and customer decisions still determine results.
Can you import and message old contact lists?
Only after checking data provenance, lawful basis and communication preferences. We do not set up indiscriminate unsolicited bulk messaging.
Can this work alongside Maya?
Yes. A connected workflow can process enquiries captured by Maya if the integrations and permissions are approved.
Related capabilities
Build a connected customer journey
FlowFix AI
Start with one problem worth solving.
Share where customers or staff get stuck. We'll help define a realistic scope, check integrations and explain any ongoing third-party costs before committing.
Meet Maya & book a consultationBrowse all servicesService price guidance
Starting prices for this service
From £499 setup + from £199/month
Lead qualification, routing and consent-aware follow-up.
Or build & handover from £2,495
Scope, call/AI usage, third-party costs, VAT treatment and support are defined in your quote. Marketing spend is excluded.