FlowAppointment administration
Gather relevant details or follow an approved process, with human review when needed.
AI reception for Veterinary Practices
Support your reception team without automating clinical judgement.
Support reception administration, opening hours and safe escalation to veterinary staff. Maya can collect enquiries, explain verified information and route callers back to your people while you work.
Meet Maya & enquireExplore use casesWhat Maya can help with
Call-handling workflows
Opening hours
Gather relevant details or follow an approved process, with human review when needed.
Clinic directions
Gather relevant details or follow an approved process, with human review when needed.
Supported rescheduling
Gather relevant details or follow an approved process, with human review when needed.
Urgent human routing
Gather relevant details or follow an approved process, with human review when needed.
Overflow call handling
Gather relevant details or follow an approved process, with human review when needed.
Important boundaries
Maya is for administration only, never animal diagnosis, medication dosage or clinical triage. Direct emergencies to the approved veterinary pathway.
Any calendar, telephone routing, transfer or CRM integration must be tested and authorised. Callers receive appropriate AI disclosure.
Flexible call coverage
Choose full-time reception, missed-call backup or an out-of-hours safety net that works alongside your team.
Explore after-hours and overflow cover →Find out whether Maya fits your call volume.
We'll review real calls and existing systems before proposing prices, integrations or implementation.
Request a consultationFrom-price guide
AI receptionist for veterinary practices
From £299 one-time setup + from £199/month
Core call answering and missed-enquiry capture with agreed minute limits; supported integrations quoted separately.
From £1,495 one-off
Defined deliverables and handover scope; licences, provider charges and optional future management separate.
These are starting rates. Actual usage, setup, compliance, contract duration and any external fees are detailed in a written quote.