Roof leak requests
Ask for location, urgency and an overview of the reported issue, without making unsupported safety assessments.
Site work and noisy environments make every ring inconvenient. Maya can help record who is calling, what the property needs and the right next step, while leaving technical decisions and quotations to your team.
The public voice demo remains subject to launch checks. We confirm all phone and booking integrations before activation.
Ask for location, urgency and an overview of the reported issue, without making unsupported safety assessments.
Gather preferred dates and property details; use scheduling tools only when confirmed compatible.
Capture roof type, proposed work, property access and photographs where an approved separate upload process exists.
Send new-build or repair enquiries to the relevant person based on agreed rules.
Keep customer enquiries moving when the office is closed or a PA is already occupied.
Give staff a structured overview so callbacks start with context rather than repeated questions.
Start with calls that go unanswered during busy periods or after closing. Expand only where actual call volume, customer feedback and tested integrations justify it. Your staff remain in control of exceptions and sensitive decisions.
Not without a business-approved pricing model and validated inputs. Estimates requiring site inspection should be referred to your team.
No. It can operate as overflow or after-hours cover alongside the existing team.
Your approved escalation criteria determine which calls need urgent human attention.
We can review your current number, booking tools, service policies and real escalation needs, then scope a practical trial and proposal.
From £299 setup + from £199/month
Entry-level missed-call and enquiry intake, with agreed call-minute limits and scope.
From £699 setup + from £399/month
Full-time answering for a single location with approved FAQ and escalation.
From £1,495 one-off
Defined starter deliverables. Provider fees and optional support extra.
Integrations, legal safeguards, usage and suitability are confirmed before contracting.