MOT enquiries
Explain business-approved MOT service information and guide callers towards the booking process.
When the service desk is handling customers and technicians need answers, calls can pile up. Maya can collect the vehicle and service information the team needs to prepare an accurate response.
The public voice demo remains subject to launch checks. We confirm all phone and booking integrations before activation.
Explain business-approved MOT service information and guide callers towards the booking process.
Gather relevant vehicle, contact and requested work details for supported bookings.
Collect registration or model details only as necessary and protect customer information.
Use secure identity verification and approved systems before revealing customer or vehicle booking details.
Transfer unusual mechanical questions or pricing decisions to the right employee.
Capture enquiries during busy collections, inspections and out-of-hours periods.
Start with calls that go unanswered during busy periods or after closing. Expand only where actual call volume, customer feedback and tested integrations justify it. Your staff remain in control of exceptions and sensitive decisions.
She can record symptoms and provide approved general information, but diagnosis and repair recommendations require qualified technicians.
Only when the connected scheduling system returns confirmed availability and booking success.
Sensitive customer-specific updates require identity verification and access to reliable workshop records.
We can review your current number, booking tools, service policies and real escalation needs, then scope a practical trial and proposal.
From £299 setup + from £199/month
Entry-level missed-call and enquiry intake, with agreed call-minute limits and scope.
From £699 setup + from £399/month
Full-time answering for a single location with approved FAQ and escalation.
From £1,495 one-off
Defined starter deliverables. Provider fees and optional support extra.
Integrations, legal safeguards, usage and suitability are confirmed before contracting.